Frequently Asked Questions (FAQ)
Find quick answers about registering and using the app.
Registration
Those over 18 years of age with valid documents and a suitable profile. See the full list at /documents.
ID, valid driver's license, and supporting documents in /documents. Upload readable files (PDF/JPG).
Typically 1–3 business days after document validation.
Yes, you can apply and indicate that you're looking for a vehicle. We'll contact you with available options.
Use 'Company Registration' to enter company and fleet details. Our team will contact you within 24–48 hours.
Using the app
Open the app, set your origin/destination, and confirm. You'll receive an estimated arrival time.
The price is estimated based on distance, time, and search factors. The final price is displayed in the app.
Available methods appear in the app (e.g., card, others). You can manage payments in your profile.
Via app (Help) or form at /contact. Response within 24–48 business hours.
Check the app's terms and conditions before confirming. Fees may apply, where applicable.
